Tuesday, September 29, 2009

Re: [BLUG] storage options

On Mon, Sep 28, 2009 at 3:16 PM, Mark Krenz <mark@slugbug.org> wrote:
>  If you care about your warranty and issues like having a Dell
> consultant visit your site, you might want to think twice about using
> components that you didn't buy from them. They won't support you if you
> use non-certified components.

That's worth mentioning.

If we needed that sort of help from Dell, though, we would probably
not be balking at paying $9,000 for a file server.

We're running Ubuntu Linux on the hardware anyhow, so we wouldn't be
able to get any "tech support" from them.

The only time we use their support is for hardware failure replacement
when things are still under warranty, and even then they like to make
a big deal about how it's a Bad Idea to run Ubuntu and how they won't
be able to help us "when there's a problem".

Never had a Dell guy come visit our site, for consulting or service,
that I know of, and probably never will.

Take care!

Simón

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