> For lagniappe, I'm still trying to train the librarians to "just
> reboot the thing; if it doesn't work again, leave it alone for a while
> and try rebooting it again later", a phrase which would have saved
> them every single support call relating to those things since we put
> them in.
Just to clarify, this is because the only problems they've experienced
were "external" in nature, with the network between the card catalog
workstation and the server, and so no actual "support" has ever needed
to be performed on these machines other than rebooting them after
whatever network issues were cleared up.
Simón
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