Wednesday, August 13, 2014

Re: [BLUG] Xfinity, Ubuntu woes

Also worth noting is that Comcast tries to do some things with their "free wifi-routers" that I find to be suspicious and you have to jump through a bunch of hoops to be able to run your own router -- you have to specifically request that they convert the provided router to a bridge. I've had some serious issues with the provided Comcast WiFi stuff (not just in Linux) and in every case, I've ended up disabling the wifi on the Comcast provided device, getting them to enable the bridge mode, and running my router.

Comcast alleges that this slows down your wifi. Perhaps. I don't have a baseline to test against. I know that in my house, we are able to comfortably run 2 netflix streams and a hulu stream simultaneously.

Are you using the router from Comcast? If so, do you have access to a different router?


On Tue, Aug 12, 2014 at 11:15 PM, Kevin Hunter Kesling <hunteke@gmail.com> wrote:
At 5:07pm -0400 Sat, 09 Aug 2014, Lawrence Bottorff wrote:
I'm on U14.04 on my Thinkpad X201. I could not get Wifi to work at
all initially. Then a Xfinity support person "changed something" and
it . . . sort of worked.

In context of the second sentence, it's not clear to me whether you are talking about the Xfinity hardware, or your laptop.  Did the Xfinity support personality help you with Linux on your laptop?  If so (and I gather from the other messages in this thread that they did), then I'm impressed, as I'm not aware of too many Linux support options for the desktop (okay, laptop) user.

I'm also curious: you say they changed "something".  How did they do this?  Did you give them root access to your machine?


That means it worked after fiddling with enable, disable, (I'm on
Gnome classic). Actually, I don't know what I would do, but
eventually it would work.

For debugging purposes, it's important to describe what you mean by "wouldn't work".  Does the network just stop responding?  For example, are you in the middle of downloading a web page which stops halfway through, and then you note that you can't do anything (open any other website in another tab, ping a google.com, etc.)?  Does the NetworkManager applet animate as if it's unable to connect to a network?

In a later message, you pasted some lines from the syslog.  I think some bits are missing from each session, which may be important for tracking down the issue.  Nevertheless, I do note one difference:

    Bad session: NetworkManager[1525]: <info> Policy set

     'HOME-2D4F-2.4' (wlan2) as default for IPv4 routing and DNS.

    Good session: NetworkManager[1525]: <info> Policy set

     'HOME-2D4F-5' (wlan2) as default for IPv4 routing and DNS.

Given just this difference, 2.4 vs 5, I wonder if there is a mismatch in either the Xfinity implementation of 802.11n ("Wireless N"), or -- more likely -- is the wireless N driver incomplete on your X201?  In other words, given 802.11n, it is _not_ strange that it wants to use both frequencies (recall that 802.11n is a MIMO technology), but I wonder if the implementation is buggy.  Specifically, I know that Intel wireless Linux drivers had, at one point, some issues with 802.11n.  Do they still?


Then I'd put it in suspend, come back . . . and it wouldn't work.
Repeat fiddling, rebooting, etc., then it would work. Any ideas what
I'm having probs with?

Notwithstanding my above question, this general behavior echoes experiences I've had with some wireless firmware and kernel modules.  In the end, my solution was to remove the module, and reinsert it.  Since your lshw output suggests you use iwlwifi as your wireless driver, here's the relevant action from the command line:

    $ sudo modprobe -r iwlwifi
    $ sudo modprobe iwlwifi

This is the moral equivalent of rebooting, but at the driver level.  At this point, if it doesn't "just work", you should be able to restart NetworkManager (sudo service networkmanager restart).  That simple trick has fixed 90% of my wireless "stopped working randomly or post-suspend" issues on Linux.

Cheers,

Kevin

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Kirk Gleason

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